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Unprecedented Times Require Unprecedented Communication
It is a moment of crisis and the COVID-19 pandemic has not only disrupted lives and livelihoods but businesses as well. Businesses are struggling to survive by controlling costs and maintaining liquidity but unfortunately, many have and continue to fail. No real surprise here, since roughly 70% of all business change efforts fail even without an unexpected pandemic. A majority of the successful 30% have their change process taking longer and costing more than anticipated. A f